PRODUCT AVAILABILITY

Orders are typically processed within 1–2 business days. Delivery times vary by location, but most orders arrive within 3–7 business days. You’ll receive tracking details once your order ships.

Yes!! Please email customercare@ja-vie.com for more information.

SOCKS SIZING

Please visit our Sizing Guide for details. Or email customercare@ja-vie.com, a size specialist will get back to you within 24-48 hours.

SHOE CARE & SIZING

Please visit our Sizing Guide for details. Or email customercare@ja-vie.com, a size specialist will get back to you within 24-48 hours.

Ja-vies are a unique patent-pending shoe made of soft knit "sock" and jelly outsole. The width is more flexible/pliable vs. traditional leather shoes, but the length does not stretch out. The shoe will hold its shape over time, and is not expected to stretch out overtime.

Orders are typically processed within 1–2 business days. Delivery times vary by location, but most orders arrive within 3–7 business days. You’ll receive tracking details once your order ships.

RETURNS

Orders are typically processed within 1–2 business days. Delivery times vary by location, but most orders arrive within 3–7 business days. You’ll receive tracking details once your order ships.

SHIPPING

Orders are typically processed within 1–2 business days. Delivery times vary by location, but most orders arrive within 3–7 business days. You’ll receive tracking details once your order ships.